ISO 9001 Video - History and Evolution Of ISO 9000

Certification Of ISO 14001

Certification Of ISO 14001

International Organization for Standardization (ISO) is functioning from Geneva in Switzerland as a worldwide federation of national standards organizations. The mission of ISO is to promote the development of standardization and related activities in the world with a view to facilitating the international exchange of goods and services, and to developing corporation in the spheres of intellectual, scientific, technological and economic activity. ISO’s works result in international agreements which are published as international agreements which are published as international standards.

ISO 9000

Previous version of ISO 9000 (1994) emphasize on documents and document control. But as per new standard the extent of documentation can differ from company to company in a simplified manner.

ISO 9000 system requires records at relevant stages which provide data for continual improvement and can be used for legacy as a data bank.

ISO 14000

ISO 14000, the environmental management system family of standards, was formally published by the International Organization for Standardization (ISO) on September 2, 1996. ISO 14001 is the conformance standard within the ISO 14000 series. After extensive groundwork, the revised version of ISO 14001 was released on 15th of November 2004. ISO 14001:2004 will replace ISO 14001:1996 after a transition period of 18 months, ending on 14th May 2006, and will become the basis for the certification procedure for environmental management. All ISO 14001:1996 certificates will be rendered invalid on 15th May 2006

Since 1996 the ISO 14001 has formed the basis for structuring, implementation, review and further development of environmental management systems. It lays down the applicable demands for organizations of all kinds and sizes as well as for diverse geographical, cultural and social conditions. The overall objective is to promote environmental protection and the prevention of environmental stress in harmony with economic, social and political requirements.

OHSAS 18001 is an Occupation Health and Safety Assessment Series for health and safety management systems. It is intended to help an organizations to control occupational health and safety risks (OH&S). The importance of managing Occupational Health and Safety is recognized by all interested parties – employers, employees, customers, suppliers, insurers,shareholders, the community, contractors, and regulatory agencies. It enables an organization to control occupational health and safety risks risks and to improve performance.

Standards Certification In Business

In our business we often need to describe our policy and practice regarding quality of service, responsibility towards environment and employees health to our clients. There are three set standards i.e. ISO 9001, ISO 14001 and OHSAS 18001 accepted globally.

ISO 9001 is the internationally recognised Quality Management Standard for all types of organisations. It’s all about managing your processes and continually improving the way you do things. It doesn’t require you to change any of your operating procedures or do anything that isn’t good practice. It simply asks you to “Say what you do, and do what you say”.

ISO 9001 is by far the world’s most established quality framework, currently being used by over ¾ million organizations in 161 countries, and sets the standard not only for quality management systems, but management systems in general.

Having ISO 9001 certification demonstrates that your organisation is well managed, knows where it is going and has a plan to get there. Also, having a plan means you are far more likely to succeed.

Certification to the ISO 14001 Standard demonstrates your ‘Green’ credentials to the world at large and your customers in particular. It gives them the confidence to know that behind the certificate there is an organisation that is aware of its environmental responsibilities and is doing everything it can to minimise any adverse impact.

ISO 14001 standard is applicable to any organization that wishes to:

• implement, maintain and improve an environmental management system
• assure itself of its conformance with its own stated environmental policy (those policy commitments

• of course must be made)
• demonstrate conformance
• ensure compliance with environmental laws and regulations
• seek certification of its environmental management system by an external third party organization
• make a self-determination of conformance

OHSAS18001 sets out the requirements for an Occupational Health & safety Management system that enables organisations to control physical, work related risk, protect employees’ health and improve business performance. It requires the creation of a relevant Management System and has been developed to promote best practice in this field.

Obtaining OHSAS 18001 demonstrates that you have:

· procedures for risk assessment, risk control and hazard identification

· structured health and safety training and required competences

· emergency procedures and response mechanisms

· formal communication channels for disseminating health and safety information

· performance measures and improvement plans

Achieving ISO compliance and certification can take significant amounts of time but should prove valuable for companies interested in successful global networking and high levels of customer satisfaction.

The Most Common Mistakes Made with ISO 9001

The Most Common Mistakes Made with ISO 9001
Some very common mistakes often happen when companies try for ISO 9001. Usually they:
Don’t really know what they want from their system
Don’t make the system work for them
Don’t keep it simple
Don’t understand the Standard, let alone how to apply it to what they do
Don’t know or use a ‘systems approach’
Don’t get the documentation right (the dreaded ‘quality manual’)
Don’t get their people involved
Don’t actually know what they mean by ‘quality’.
Then there’s the biggest one of all.
They don’t follow their own system. Is it any wonder?
Perhaps you’ve already looked into getting ISO 9001. If you’ve read it, you’ll probably agree it doesn’t make great reading. But it does talk about a ‘quality manual’, so presumably you have to write lots of documents.

How To Write ISO 9001 Standards Procedures?

Step 1
Place the following sub sections into your procedure:
Purpose, Scope, Definitions, Associated Documentation, Responsibility/Authority, Procedure, Record Retention and Attachments. Leave blank spaces between each to add the required information.
Step 2
First, start with the Purpose Section. Describe the reason why the procedure exists. If we use the purchasing procedure as an example the Purpose might read:
“This procedure defines the process for obtaining raw materials and supplies for XYZ Company and the matter with which the requirements of these purchases are flowed down to XYZ Company’s suppliers.”
Step 3
ScopeNext, define the scope of the document. This is to what extent the process will reach within the company. For example:
“This procedure shall include all purchases directly used in the manufacture or processing of XYZ Company’s product.”
Step 4
Next make a list of terms and definitions. These should not be common terms that anyone reading the document should already know; but, should be technical terms that pertain to the procedure or common terms that may have added meaning to the company. For example:
“Supplier – XYZ Company defines a supplier as an approved company that supplies items used to produce and/or manufacture our product. This term does not include companies that supply general office product not used to produce or process XYZ Company’s products.”
In this example the common term supplier has added meaning to XYZ Company that could differ from another company’s definition of supplier. To avoid confusion a definition of the term is listed in the definitions section of the ISO 9001 procedure.
Step 5
Define the supporting document that are needed to create a complete process. If you product calls out t use only approved suppliers it may be nice to reference the supplier management procedure and the approved supplier list; because, they will be needed to complete the purchasing process.
Step 6
Now define the responsibilities and authorities. This is similar to a job description where as it defines the person that will manage and/or carry out the tasks described in the procedure. For example:
“The purchasing manager will be responsible for managing this procedure and coordinating purchases. Managing shall include the implementation and enforcement of this procedure throughout XYZ Company.”
Step 7
Define the procedure. This is the bulk of the procedure and is where the company will define the actual process. This can be detailed or simply call out what work inspection are to be used at each step of the purchasing process. It is important that all the elements of the quality standard that pertain to the procedure are defined in this part of the document. This section is usually broken into subsections. In our “Purchasing Procedure” example this might include “General procedures”, “Purchasing Components and Raw Materials” and “Purchasing Outside Services”. Usually some kind of outline method is used to layout this section.
Step 8
Next is the record retention section. This usually defines the method of controlling records related to this process. Where they will be kept, How long they will be kept, in what type of media for which they will be stored.
Step 9
Finally, the attachments section of the procedure will be defined. This will be references to other procedures, external information sources or other media used to supplement that procedure itself.

Records Required by ISO 9001 Standard

Records Required by ISO 9001 Standard
ISO 9000 requires that records be kept of critical operations. Record keeping is the fourth tier of required documentation in ISO 9000, following the Quality Policy Manual, Procedures, and Work Instructions.
Questions you may have include:
•What is a record?
•What are the required records?
•What is the reason for these records?
This lesson will answer those questions. There is a mini-quiz near the end of the lesson.
What is a record?
Records consist of any historical documentation, such as summaries or meetings and reviews, specifications, invoices, results of tests and such. This is different than procedures and instructions that tell what do to. Instead, a record is the history of what has been done.
Records required
The following lists the records required under ISO 9001 version 2000, along with the referring sub-paragraph number from the standard. ISO 9002 and ISO 9003 would be subsets of this list. Of course, a company may choose to include additional records that they deem important.
Para.
Record Required
5.6.1
Management reviews
6.2.2 (e)
Education, training, skills and experience
7.1 (d)
Evidence that the realization processes and resulting product fulfill requirements
7.2.2
Results of the review of the requirements relating to the product and actions arising from the review
7.3.2
Design and development inputs
7.3.4
Results of design and development reviews and any necessary action
7.3.5
Results of design and development verification and any necessary action
7.3.6
Results of design and development validation and any necessary action
7.3.7
Results of the review of design and development changes and any necessary action
7.4.1
Results of supplier evaluations and actions arising from evaluations
7.5.2 (d)
As required by the organization to demonstrate the validation of processes where subsequent monitoring and measurement cannot verify the resulting output
7.5.3
Unique identification of the product, where traceability is a requirement
7.5.4
Customer property that is lost, damaged, or otherwise found to be unsuitable for use
7.6 (a)
Standards used for calibration or verification of measuring equipment where no international or national measurement standards exist
7.6
Validity of previous results when measuring equipment is found not to conform to its requirements
7.6
Results of calibration or verification of measuring equipment
8.2.2
Internal audit results
8.2.4
Evidence of product conformity with the acceptance criteria and indication of the authority responsible for the release of the product
8.3
Nature of the product nonconformities and any subsequent actions taken, including concessions obtained
8.5.2
Results of corrective actions
8.5.3
Results of preventive actions
Reason for records
The reason to keep records is for future use as a reference in case of questions related to contractual and legal matters, work techniques, verification of work done, and other parts essential to the company running smoothly. The company management should use sound judgment as to what records are non-essential and how long to keep a specific record.

How to Get an ISO 14001 Accreditation

If you are someone who is looking into getting an ISO 14001, then you may be wondering exactly why it is that you have to get this accreditation. First, you have to understand that ISO stands for the International Organisation of Standardisation. This is a series of standards that have been developed with a singular level of guidance for all companies to measure up to. The particular 14001 deals with the requirements that you will need to have in order to measure up to the environmental standards that have been set forth by the ISO.

While you do not necessarily have to get the ISO 14001 accreditation to operate your business, it is something you can do to prove to your clients and customers that you are doing your part to help out with the environment. However, you may be confused on how to go about getting this important accreditation, but it is not as difficult to attain as you might think, and most businesses should be able to get the certification within a year of the application. You should know that they will want to make sure that you have been following some form of environmental standards for at least three months prior to your application. To do this you can write an environmental review of your company’s environmental impact as it is in its current operating state. You will then want to make sure that you provide this information when you send off your initial paperwork to begin the overall process.

In order to help prove that your company is doing its part to be environmentally aware you will have to go through an initial audit once the application has been filled out and filed. After the audit has been completed you will get a list of issues that the auditor feels you need to resolve before you can be certified for the ISO 14001. You will need to work on and correct these issues before the second audit is conducted, and they will give you a time period (usually three to six months) when they will return to check on your progress.

When the second audit occurs they will once again assess the overall business and then they will address the issues that were laid out in the previous audit. If everything goes well then your company will have proven that they are doing what they can to meet the standard set forth in ISO 14001, and they will then receive accreditation. However, this is not the end of the process. Even though you are now recognised as having environmentally conscious policies that are congruent with the international standards, you will have to go through periodic audits every three years to make sure that you are still operating correctly. Not only this, but every three months partial aspects of your company will be analysed to see that they are still working within the standards as well. As long as you remain within the compliance terms you will continue to receive your ISO 14001 certification.